Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly (name, email, shipping address, phone), and automatically (device info, browsing patterns on our site). Payment information is processed securely by Razorpay and is never stored on our servers.
2. How We Use Your Information
We use your information to process orders, send transactional emails (order confirmation, shipping updates), provide customer support, improve our products and services, and send marketing communications (only with your consent).
3. Data Sharing
We do not sell your personal information. We share data only with trusted service providers (Razorpay for payments, courier partners for delivery) who are bound by confidentiality agreements.
4. Data Security
We implement industry-standard security measures including SSL encryption, secure password hashing, and regular security audits to protect your personal information.
5. Cookies
We use essential cookies for site functionality and optional analytics cookies. You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. Contact us at info@gravmane.com to exercise these rights.
7. Contact Us
For privacy-related queries, email us at info@gravmane.com. We respond within 2 business days.